At Cheap Bralette Store, we strive to make your shopping experience as seamless as possible. Below, you’ll find detailed information about our shipping and returns policies to ensure you know exactly what to expect when you shop with us.

Shipping Information

We offer two shipping options to cater to your needs:

  • Standard Shipping: We use DHL or FedEx for standard shipping. The shipping fee is $12.95, and your order will be delivered within 10-15 business days after dispatch.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. Your order will be delivered within 15-25 business days after dispatch.

Please note that order processing takes 1-2 business days before your item is shipped.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns and exchanges policy.

Eligibility for Returns & Exchanges

To be eligible for a return or exchange, your item must be:

  • Unused and in the same condition as when you received it.
  • In its original packaging.
  • Accompanied by the receipt or proof of purchase.

Non-Returnable Items

Due to hygiene reasons, the following items cannot be returned or exchanged:

  • Bralettes that have been worn or washed.
  • Underwire bras that have been tried on without the protective liner.

Returns & Exchanges Process

Follow these steps to return or exchange an item:

  1. Contact Us: Email us at [email protected] within 15 days of receiving your order to initiate a return or exchange. Include your order number and the reason for the return or exchange.
  2. Receive Instructions: We will provide you with detailed instructions on how to return your item, including the return address.
  3. Ship the Item: Pack the item securely in its original packaging and ship it to the provided address. We recommend using a trackable shipping service.
  4. Wait for Processing: Once we receive your returned item, we will inspect it and process your return or exchange within 5 business days.

Refund Process

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.

Exchange Process

If you are exchanging an item, we will ship the new item to you once the returned item is received and processed. Standard shipping fees apply for exchanges.

Return & Exchange Request Template

Use the following template to request a return or exchange:

Subject: Return/Exchange Request - Order #[Your Order Number]

Body:
Dear Cheap Bralette Store Team,

I would like to request a [return/exchange] for my recent purchase. Below are the details:

Order Number: [Your Order Number]
Item(s) to Return/Exchange: [List the item(s) and reason for return/exchange]

Please provide me with the necessary instructions to proceed.

Thank you,
[Your Full Name]
[Your Contact Information]

Contact Us

If you have any questions about our shipping or returns and exchanges policy, please contact us at:

Thank you for shopping with Cheap Bralette Store! We appreciate your business and are here to help with any questions or concerns you may have.